Business conditions
BUSINESS TERMS AND CONDITIONS
Online store getlux.sk
- Introductory provisions and Definitions
1. These General Terms and Conditions (hereinafter referred to as “GTC”) govern the legal relations between the company
Business name: magicsport s.r.o.
Place of business: Bezručova 1191/3, Trenčín 911 01, Slovak Republic
Registered in the Commercial Register of the District Court Trenčín, section: Ltd., file no. 34530/R
Registration number: 48242373
VAT ID: SK2120122345
Bank account: IBAN:SK82 1100 0000 0029 4103 8640, BIC: TATRSKBX within Tatra banka, a.s.
The seller is a VAT payer /Value Added Tax/
(further also “Seller”) and any person who is the Buyer of goods or services offered by the Seller in the Seller’s Online Store, and who acts in the position of a consumer within the meaning of other provisions of these General Terms and Conditions and relevant laws defining a consumer, within the framework of the valid legislation of the Slovak Republic, in particular the following laws: Act No. 102/2014 Coll. on< 2 >consumer protection in the sale of goods or provision of services based on a contract concluded at a distance or a contract concluded outside the Seller’s premises, as amended, Act No. 250/2007 Coll. on< 4 >consumer protection, as amended, Act No. 22/2004 Coll. on electronic commerce, as amended, Act No. 40/1964 Coll. Civil Code, as amended, Act No. 250/2007 Coll. on Consumer Protection as amended.
1.1. The Seller's email contact and <1>telephone contact are:
Email: info@getlux.sk
Phone number: 0903 990 033
1.1.1. The address for sending documents, complaints, withdrawals from contracts, etc. is:
magicsport s.r.o., Bezručova 1191/3, Trenčín 911 01, Slovak Republic
1.2. These General Terms and Conditions govern the legal relations between Buyers who are consumers and the < 1 >Seller.
1.3. The term Internet store is identical to the term < 1 >Electronic store and< 2 >with the term < 3 >Website.
2. The Buyer is any person (natural person or legal entity) who has submitted an order via an electronic order form using the Seller's website or other means of distance communication.
2.1. A consumer is a Buyer who is a natural person and who, when concluding a purchase contract through the Seller's Online Store, is not acting within the scope of his/her business activity.
2.2. Contractual relationships (as well as other legal relationships that may arise from a contractual relationship) with < 1 >Buyers who act in the < 2 >status of legal entities, or with < 3 >natural persons – entrepreneurs who act within the < 4 >subject of their business activity /Buyers who do not act in the < 5 >status of consumers/ are subject to the provisions of Act No. 513/1991 Coll. Commercial Code, as amended.
2.3. For the purposes of these General Terms and Conditions, a distance contract is understood to mean a contract between the Seller and the Consumer agreed upon and concluded exclusively through one or more means of distance communication without the simultaneous physical presence of the Seller and the Consumer, in particular through the use of a website or other means of distance communication.
2.4. The term Purchase Agreement includes a purchase and sale agreement, a service provision agreement, and a contract for the provision of electronic content not supplied on a tangible medium.
3. Products (hereinafter referred to as "Things") are goods and services that are intended for sale and are also published in the Seller's Online Store.
3.1. The term Goods also includes electronic content not supplied on a tangible medium.
4. The Seller is also the operator of the electronic system through which it operates an online store on the domain name getlux.sk< 2 >(hereinafter also the "Online Store").
5. The competent authority supervising legality in the field of consumer protection is:
Inspectorate of the SOI for the Trenčín Region
Hurbanova 59, 911 01 Trenčín
Supervision Department
tn@soi.sk
tel. č. 032/640 01 09
6. The Buyer may also address complaints or suggestions directly to the Seller at the address specified in Article I, point. 1.1.1. of these GTC. The Seller also recommends that Buyers address complaints and suggestions (in order to expedite processing) to the Seller at the Seller's email address: info@getlux.sk
Any complaint or suggestion will be assessed and resolved by the Seller within 10 working days of its receipt. The Seller will inform the Buyer about its resolution in the same form in which the Buyer delivered the complaint or suggestion to the Seller.
7. Pursuant to §3, para. 1, letter n), of Act No. 102/2014 Coll., the Seller informs the Consumer that there are no special relevant codes of conduct to which the Seller has committed to< 1 >obey, whereby a code of conduct is understood to mean an agreement or a set of rules that define the behavior of the Seller, who has committed to comply with this code of conduct in relation to one or more specific business practices or business sectors, if these are not stipulated by law or other legal regulation or measure of a public administration body, which the Seller has committed to comply with, and the manner in which the Consumer can familiarize themselves with< 2 >them or obtain their text.
- Product order – conclusion of a purchase contract
1. The proposal to conclude a purchase contract by the Buyer is the sending of an order for products by the Buyer via an electronic order form, using the Seller's website, or by other means of distance communication.
2. The purchase contract between the Buyer and the Seller is concluded upon delivery of the confirmation of receipt of the order to the Buyer, which the Buyer created in accordance with Article II., point 1 of these GTC by the Seller (electronically to the Buyer's email address, which the Buyer chose in the process of creating the order).
2.1. If the Buyer chooses online payment by card or payment by transfer to the Seller's account as a form of payment, the Purchase Agreement is concluded upon simultaneous fulfillment of two conditions, namely:
2.1.1. Crediting the total price of the order to the Seller's account.
2.1.2. By confirmation of the Buyer's order by the Seller within the meaning of Art. II, point 2 of these GTC.
2.1.3. In the event that both conditions specified in < 1 >points 2.1.1. and < 2 >2.1.2. Art. II of these GTC have been met. The Purchase Agreement is concluded upon the fulfillment of the condition that was fulfilled later.
3. The purchase contract is concluded for a fixed period and < 1 >termines mainly upon the fulfillment of all obligations of the Seller and < 2 >the Buyer.
3.1. The purchase contract may also terminate in other cases defined by the law of the Slovak Republic, in particular by agreement of the contracting parties, withdrawal from the contract by the consumer, or failure to pay the order price within the due date.
4. The Seller informs the Buyer that in the < 1 >case of ordering products by the Buyer, the order is associated with the < 2 >obligation of payment for the Buyer, and < 3 >this is done in the form of payment chosen by the Buyer.
III. Purchase price and< 1 >payment terms
1. The price of goods and services ordered through the Online Store (hereinafter referred to as the "purchase price") is stated separately for each product and< 2 >is valid at the time the order is created by the Buyer.
2. The basic currency is the euro.
3. The purchase price of goods or services listed in the Seller's online store is the total price of goods or services, including all taxes, and is clearly stated on the Seller's online store. The purchase price of goods or services does not include transportation costs or other costs related to the delivery of products. The Seller is a VAT payer.
4. Forms of transport and< 1 >information about< 2 >forms of transport< 3 > are< 4 >listed in< 5 >Article VII., of these GTC.
5. Forms of payment and< 1 >information on< 2 >forms of payment< 3 >are< 4 >listed in< 5 >Article IV of these GTC.
- Methods of payment
- You can pay for goods and services in the Seller's Online Store in the following ways:
1.1. payment by bank card via payment gateway – price 0 Eur
1.2. payment by transfer to the Seller's account - price 0 EUR
- Delivery of products
1. The Seller is obliged to fulfill the order and deliver the goods or services to the Buyer within a period of no later than 30 days from the date of conclusion of the purchase contract pursuant to Art. II, point 2 and < 1 >ff., of these GTC. The usual period for the Seller to dispatch the goods or services is, however, 2 to 3 business days from the date of conclusion of the purchase contract, pursuant to Art. II, point 2 and < 2 >ff., of these GTC.
1.1. The Seller is obliged to deliver the products to the Buyer in the < 1 >ordered quantity and < 2 >quality together with < 3 >tax documents relating to the < 4 >order, and < 5 >other documents, if any, and < 6 >are typical for the given products or services.
2. The place of delivery of the ordered product is the address specified by the Buyer in the < 1 >order.
3. The Seller will deliver the product by its own means to the Buyer (or to a person authorized by the Buyer to receive the product), or through third parties (transport and shipping companies).
4. Delivery of the product is made by its receipt by the Buyer (or a person authorized by the Buyer to receive the product).
5. The Seller may send the goods that are immediately available to the Buyer and deliver the remaining part of the order additionally within a < 1 >period that is < 2 >in accordance with the < 3 >delivery period according to these GTC, but only on the condition that the Buyer does not incur any additional costs as a result of this action of the Seller, and only if the Buyer agrees to this.
6. The Seller has the right to withdraw from the contract without giving any reason within 7 days from the date of conclusion of the purchase contract within the meaning of < 1 >Article 2, point 2 of these GTC, if due to the sale of stocks or the unavailability of the goods, he is unable to deliver the goods to the Buyer within the period specified in these terms and conditions or at the price stated in the online store, unless he agrees with the consumer on a substitute performance. The Seller also has the right to withdraw from the contract if the Buyer's data stated in the order do not correspond to reality. The Buyer will be informed about < 2 >withdrawal from the contract by phone or e-mail and in the case of payment of the purchase price or part thereof, the funds will be returned to him within 7 days from the notification of withdrawal from the contract, < 3 >in the same way as the payment for the order was made.
- Download the product
1. The risk of damage to the product and liability for damage to the product shall pass to the Buyer only upon its proper acceptance, regardless of whether the Buyer accepts the product personally or through an authorized/authorized third party.
2. Ownership of the purchased product passes to the Buyer upon receipt of the product. In the case of mail order sales, ownership passes to the Buyer upon receipt of the product by the Buyer at the delivery location designated by the Buyer.
2.1. The Buyer has, among other things, the right not to accept the delivered product from the carrier, especially if the delivered item is of a different type or in < 1 >cases /the above calculation is only demonstrative, and < 2 >does not affect other rights of the Buyer not to accept the delivered product/:
- a) delivery of product(s) that are in conflict with the concluded purchase contract
- b) delivery of product(s) that are in damaged packaging or,
- c) delivery of product(s) without the relevant documents.
2.2. If the product/products are delivered to the Buyer pursuant to letter a) of point 2.1 of this article, the Buyer has, among other things, the right to have the Seller deliver the item free of charge and without undue delay in accordance with the agreed terms and conditions in the purchase contract, either by replacing the product/products or repairing them. If such a procedure is not possible, the Buyer has the right to request a discount on the purchase price or to withdraw from the contract.
3. The Seller has the right to proper and timely payment of the order price from the Buyer for the delivered goods.
VII. Shipping – methods of product transportation and the price for their transportation
1. The Seller's shipping costs are not included in the purchase price of the product listed on the website.
- Shipping methods and shipping costs for ordered products:
2.1. Forms of Transport:
2.1.1. DPD courier service
2.2.2. Slovak POST OFFICE
2.2. Shipping Prices:
2.2.1. Price for shipping via DPD courier service – price 4.10 Eur
2.2.2. Shipping price via Slovak Post – €5.60
VIII. Buyer's withdrawal from the purchase contract without giving a reason
1. The consumer is entitled to withdraw from the contract without giving any reason within 14 calendar < 1 >days from the date of receipt of the goods, if the Seller has duly and< 2 >timely fulfilled the information obligations pursuant to § < 3 >3 par. 1 letter h). Act. No. 102/2014 Coll.< 4 >as amended< 5 >.
1.1. If the Seller has timely and properly provided the consumer with information about the right to withdraw from the contract pursuant to Section 3, paragraph 1, letter h) of Act No. 102/2014 Coll.), the consumer is entitled to withdraw from the contract concluded at a distance or from the contract concluded outside the Seller's premises within 14 days from the date of:
a) acceptance of goods pursuant to Article VIII, point 1.1. of these GTC in the case of contracts whose subject matter is the sale of goods,
b) conclusion of a contract for the provision of a service or
c) conclusion of a contract for the provision of electronic content not supplied on a tangible medium.
1.2. The goods are deemed to have been received by the consumer at the moment when the consumer or a third party designated by him, with the exception of the carrier, takes over all parts of the ordered goods, or if
a) goods ordered by the consumer in one order are delivered separately, at the moment of receipt of the goods that were delivered last,
b) delivers goods consisting of several parts or pieces, at the moment of taking over the last part or last piece,
c) delivers goods repeatedly during a defined period, upon receipt of the first delivered goods.
1.2. If the Seller provided the consumer with information pursuant to § 3 par. 1 letter h), Act No. 102/2014 Coll. in< 1 >as amended< 2 > only subsequently, but no later than 12 months from the start of the withdrawal period pursuant to Art. VIII point 1. of these GTC, the withdrawal period shall expire 14 days from the date on which the Seller additionally fulfilled the information obligation.
1.3. If the Seller has not provided the consumer with information pursuant to § 3 par. 1 letter h) of Act No. 102/2014 Coll. in< 1 >as amended< 2 > nor within the additional period pursuant to Art. VIII point 1.1.1. of these GTC, the withdrawal period shall expire after 12 months and 14 days from the date on which the withdrawal period begins to run pursuant to the paragraph pursuant to Art. VIII point 1. of these GTC
1.4. The consumer may withdraw from a contract for the delivery of goods even before the withdrawal period begins to run.
2. The consumer is obliged to return the goods or hand them over to the Seller or a person authorized by the Seller to collect the goods within 14 days from the date of withdrawal from the contract. This does not apply if the Seller proposes to collect the goods in person or through a person authorized by him. The period according to the first sentence is considered to have been observed if the goods were handed over for transport no later than the last day of the period. (§10 para. 1 of Act No. 102/2014 Coll.).
3. If the consumer wishes to exercise this right, he is obliged to notify the Seller of his withdrawal from the purchase contract no later than the last day of the specified period. The withdrawal period is deemed to have been observed if the notice of withdrawal from the contract was sent to the Seller no later than the last day of the period to the Seller's address, which is:
magicsport s.r.o., Bezručova 1191/3, Trenčín 911 01, Slovak Republic
The consumer can also exercise this right at any of the Seller's establishments.
4. Withdrawal from the purchase contract can be applied to the Seller in paper form or in the form of a record on another durable medium. Withdrawal from the contract can also be applied via the Withdrawal Form, which is made available on the Seller's website. The consumer is entitled to withdraw from the contract orally, in particular by a clearly formulated statement of the consumer expressing his will to withdraw from the contract.
5. By withdrawing from the contract, the contracting parties are obliged to return the performance provided to each other. The consumer is only liable for the reduction in the value of the goods that occurred as a result of such treatment of the goods that goes beyond the treatment necessary to determine the properties and functionality of the goods. The consumer is not liable for the reduction in the value of the goods if the Seller has not fulfilled the information obligation on the consumer's right to withdraw from the contract pursuant to § 3 para. 1 letter h). Act No. 102/2014 Coll.
6. The consumer may use the following to withdraw from the contract without giving any reason: a form for withdrawal from the purchase contract. The form is freely available on the Seller's website.
7. If the consumer withdraws from the contract pursuant to Act No. 102/2014 Coll., he shall bear the costs of returning the goods to the Seller pursuant to Section 10, paragraph 3 of Act No. 102/2014 Coll., and if he withdraws from a distance contract, he shall also bear the costs of returning the goods which, due to their nature, cannot be returned by post. This does not apply if the Seller has agreed to bear them himself, or if he has not fulfilled his obligation pursuant to Section 3, paragraph 1, letter i). of Act No. 102/2014 Coll.
8. The seller is obliged to refund to the consumer, without undue delay and no later than 14 days from the date of receipt of the notice of withdrawal from the contract, all payments received from the consumer under or in connection with the contract, including the costs of transport, delivery and postage and other costs and fees; this is without prejudice to the provisions of Section 8(1). 5. Act No. 102/2014 Coll. Act on Consumer Protection in the Sale of Goods or Provision of Services Based on a Distance Contract or a Contract Concluded Outside the Seller's Business Premises and on Amendments to Certain Acts
9. Pursuant to Section 9(3) of Act No. 102/2014 Coll., as amended, the Seller is not obliged to pay additional costs to the Consumer if the Consumer has expressly chosen a method of delivery other than the cheapest common method of delivery offered by the Seller. Additional costs are understood to be the difference between the costs of delivery chosen by the Consumer and the costs of the cheapest common method of delivery offered by the Seller.
10. Shipments sent in the event of withdrawal from the purchase contract as cash on delivery will not be accepted by the Seller. We recommend that Buyers send shipments by registered mail or in a similar form without indicating the amount of cash on delivery.
11. In the event of withdrawal from the contract, the consumer shall only bear the costs of returning the goods to the Seller or to a person authorized by the Seller to take over the goods. This does not apply if the Seller has agreed to bear them himself or if he has not fulfilled the obligation under Section 3, paragraph 1, letter i). Act on Consumer Protection in the Sale of Goods or Provision of Services Based on a Distance Contract or a Contract Concluded Outside the Seller's Business Premises and on Amendments to Certain Acts
12. In addition to the obligations specified in paragraphs 1, 3 to 5 and Section 9, paragraph 3 of Act No. 102/2014 Coll., the exercise of the consumer's right to withdraw from the contract must not result in additional costs or other obligations for the consumer.
13. The right to withdraw from the contract does not apply to goods and services defined in §7, paragraph 6, letters a) to l) of Act No. 102/2014. Z.z.
Specifically:
a) provision of a service, if its provision began with the express consent of the consumer and the consumer declared that he was duly informed that by expressing this consent he loses the right to withdraw from the contract after the service has been fully provided, and if the service has been fully provided,
b) sale of goods or provision of services, the price of which depends on price movements on the financial market, which the Seller cannot influence and which may occur during the withdrawal period,
c) sale of goods made according to the specific requirements of the consumer, custom-made goods or goods intended specifically for one consumer,
d) sale of goods subject to rapid deterioration or spoilage,
e) sale of goods enclosed in protective packaging which is not suitable for return due to health protection or hygiene reasons and whose protective packaging was broken after delivery,
f) sale of goods which, due to their nature, may be inseparably mixed with other goods after delivery,
g) sale of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, while their delivery can be made after 30 days at the earliest and their price depends on market price movements, which the Seller cannot influence,
h) carrying out urgent repairs or maintenance that the consumer has expressly requested from the Seller; this does not apply to service contracts and contracts whose subject matter is the sale of goods other than spare parts necessary for carrying out repairs or maintenance, if they were concluded during the Seller's visit to the consumer and the consumer did not order these services or goods in advance,
i) sale of sound recordings, video recordings, audiovisual recordings or computer software sold in protective packaging, if the consumer has opened this packaging,
j) sale of periodicals, with the exception of sales based on subscription agreements and sales of books not supplied in protective packaging,
k) provision of accommodation services for purposes other than housing, transport of goods, car rental, provision of catering services or provision of services related to leisure activities and under which the Seller undertakes to provide these services at the agreed time or within the agreed period,
l) provision of electronic content other than on a tangible medium, if its provision began with the consumer's express consent and the consumer declared that he was duly informed that by expressing this consent he loses the right to withdraw from the contract.
14. In the event of withdrawal from the contract, the Seller is obliged to return the funds to the consumer in the same form in which they were received from the consumer. Changing the form of return of funds to the consumer is possible only with the consent of the consumer.
15. When withdrawing from a contract, the subject of which is the sale of goods, the Seller is not obliged to refund payments to the consumer pursuant to Section 9, paragraph 1 of Act No. 102/2014. Z.z. before the goods are delivered to him or until the consumer proves that the goods have been sent back to the Seller, unless the Seller proposes to collect the goods in person or through a person authorized by him.
16. If the consumer withdraws from the service contract and has given explicit consent before the start of the provision of services pursuant to Section 4(6) of Act No. 102/2014. Z.z. in< 1 >as amended, the consumer is obliged to pay the Seller only the price for the performance actually provided by the date of delivery of the notice of withdrawal from the contract. The price for the performance actually provided is calculated proportionally based on the total price agreed in the contract. If the total price agreed in the contract is overvalued, the price for the performance actually provided is calculated based on the market price of the performance provided.
17. The consumer is not obliged to pay for
17.1. Services provided during the withdrawal period, regardless of the scope of the performance provided, if:
17.1.1. The seller did not provide the consumer with information pursuant to Section 3, Paragraph 1, Letter h) or Letter j), Act No. 102/2014 Coll., as amended.
17.1.2. The Consumer has not given the Seller explicit consent to the commencement of the provision of the service pursuant to Section 4, Paragraph 6, of Act No. 102/2014 Coll. as amended.
17.2. Fully or partially provided electronic content that is not supplied on a tangible medium, if:
17.2.1. The Consumer has not given the Seller explicit consent to the commencement of the provision of electronic content pursuant to Section 4, Paragraph 8, of Act No. 102/2014 Coll., as amended.
17.2.2. The consumer has not declared that he has been duly informed that by expressing his consent under the first point he loses the right to withdraw from the contract, or
17.2.3. The seller did not provide the consumer with a confirmation in accordance with Section 6, paragraph 1 or paragraph 2, letter b). Act No. 102/2014 Coll. as amended.
18. If, based on a contract concluded outside the Seller's premises, the goods were delivered to the consumer's home at the time of conclusion of the contract and, due to its nature, it is not possible to send the goods back to the Seller by post, the Seller is obliged to arrange for the collection of the goods at its own expense within the period pursuant to §9 par. 1. Act No. 102/2014. Coll., as amended
19. The Seller instructs the Buyer that if, based on the service contract, the provision of the service is to begin before the expiration of the withdrawal period or if the Buyer requests the provision of the service before the expiration of the withdrawal period:
19.1. By giving consent to the commencement of the provision of the service before the expiry of the withdrawal period, the buyer loses the right to withdraw from the contract after the service has been fully provided.
19.2. The Seller must have the Buyer's express consent to commence the provision of the service before the expiration of the withdrawal period and a declaration that the consumer has been duly informed pursuant to point 19.1. of Article VIII of these GTC.
- Alternative dispute resolution
1. In the event that the consumer is not satisfied with the manner in which the Seller has handled his complaint or believes that the Seller has violated his rights, the Buyer has the right to contact the Seller with a request for redress. If the Seller responds negatively to the consumer's request pursuant to the previous sentence or does not respond to such a request within 30 days from the date of its sending to the consumer, the consumer has the right to submit a proposal for the initiation of alternative dispute resolution pursuant to the provisions of Section 12 of Act No. 391/2015 Coll. on alternative dispute resolution and on amendments and supplements to certain acts, as amended. The competent entity for alternative dispute resolution with the Seller is the Slovak Trade Inspection (contact details can be found https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi), or another relevant authorized legal entity registered in the list of alternative dispute resolution entities maintained by the Ministry of Economy of the Slovak Republic (the list is available at https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.soi) http://www.mhsr.sk/, or directly on the site https://www.mhsr.sk/obchod/ochrana-spotrebitela/alternativne-riesenie-spotrebitelskych-sporov-1/zoznam-subjektov-alternativneho-riesenia-spotrebitelskych-sporov-1.
The Buyer has the right to choose which of the listed alternative dispute resolution entities to contact. The Buyer may use the online dispute resolution platform available on the website to submit a proposal for alternative resolution of their consumer dispute. http://ec.europa.eu/consumers/odr/, or directly on the website < 2 > https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage. Alternative dispute resolution may only be used by the Buyer who, when concluding and fulfilling the contract, acts in the< 2 >position of a consumer. Alternative dispute resolution only concerns a dispute between the consumer and the Seller, arising from or related to a consumer contract. Alternative dispute resolution only concerns contracts concluded at a distance. The alternative dispute resolution entity may reject the proposal if the quantifiable value of the dispute does not exceed EUR 20. The ADR entity may require the consumer to pay a fee for initiating alternative dispute resolution up to a maximum of EUR 5 including VAT.
All further information regarding alternative dispute resolution between the Seller and the < 1 >Buyer – consumer arising from the < 2 >Purchase Agreement as a consumer agreement or related to the < 3 >Purchase Agreement as a consumer agreement is provided on the website of the Ministry of Economy of the Slovak Republic. www.mhsr.sk and< 3 >in< 4 >Act No. 391/2015 Coll. on< 5 >alternative resolution of consumer disputes and on amendments and supplements to certain laws as< 6 >currently amended.
- Final Provisions
1. The Seller reserves the right to change the General Terms and Conditions. The obligation to provide written notice of changes to the General Terms and Conditions is fulfilled by posting them in the Seller's online store. In the event of a change to the General Terms and Conditions, the relationship between the Buyer and the Seller is governed by the General Terms and Conditions valid and effective at the time of conclusion of the Purchase and Sale Agreement, until its termination.
2. Contractual relationships (as well as other legal relationships that may arise from the contractual relationship) with < 1 >natural persons who, when concluding a purchase contract under these GTC, are not acting within the scope of their business activity /consumers/ are subject, in addition to the general provisions of Act No. 40/1964 Coll., the Civil Code, as amended, < 3 >also to special regulations, in particular Act No. 102/2014 Coll. on < 4 >consumer protection in the sale of goods or provision of services based on a contract concluded at a distance or a contract concluded outside the Seller's premises and Act No. 250/2007 Coll. on < 5 >consumer protection.
3. These General Terms and Conditions form an integral part of the Complaints Procedure and the < 1 >Principles and Instructions on < 2 >Personal Data Protection of this online store. The documents – Complaints Procedure and the < 3 >Principles and Instructions on < 3 >Personal Data Protection of this online store are published on the domain of the Seller's online store.
4. These general terms and conditions shall enter into force and effect upon their publication in the Seller's Online Store on 06.05.2024
